Terms of Service

1. Who we are

WeBeNext (sole proprietorship, Dhaka, Bangladesh) operates the website at webenext.com and provides custom software development, SaaS products (including WeBeLead and Wecomify), CRM and marketing automation systems, web and mobile app development, SEO and digital marketing, and UI/UX design services. References to "we," "us," or "our" in these Terms mean WeBeNext.

Registered address: Dhaka, Bangladesh. Primary contact: info@webenext.com.

2. Acceptance of these Terms

By accessing webenext.com, booking a consultation call, engaging our services, or subscribing to any of our SaaS products, you agree to be bound by these Terms. If you do not agree, please do not use our website or services. If you are accepting these Terms on behalf of a business, you represent that you have authority to bind that business.

3. Our services

We provide bespoke software development and SaaS subscription products. The specific scope, deliverables, timelines, payment schedule, and intellectual property arrangements for any client project are set out in a separate written Service Agreement or Statement of Work (SOW). These Terms apply in addition to, and do not replace, any such agreement.

For SaaS subscriptions (WeBeLead, Wecomify), the features, pricing, and acceptable use conditions specific to each product are detailed in the respective product's terms, accessible from the product application.

4. Payment & billing

Fees for custom development projects are agreed in writing in a signed SOW before work begins. Payment terms, milestone schedules, and late payment provisions are as stated in that SOW.

SaaS subscription fees are charged in advance on the billing cycle (monthly or annual) selected at the time of subscription. All fees are non-refundable except as required by applicable law or as expressly stated in a product-specific refund policy. We reserve the right to suspend access to a SaaS product if a payment fails and is not remedied within 7 calendar days of notice.

5. Intellectual property

Client deliverables. Unless otherwise agreed in a signed SOW, upon receipt of full payment, intellectual property rights in bespoke code, designs, and content created specifically for you transfer to you. We retain ownership of any pre-existing code, libraries, frameworks, and tools we use to build your project ("Background IP"), and grant you a perpetual, royalty-free licence to use that Background IP solely within your project deliverable.

Our products & website. All content on webenext.com, including text, design, code, trademarks, and the WeBeNext name and logo, is owned by or licensed to us. You may not copy, reproduce, or redistribute any part of it without our prior written consent.

SaaS products. WeBeLead and Wecomify remain our property at all times. A subscription grants you a limited, non-exclusive, non-transferable right to use the product for your internal business purposes during the subscription term.

6. Confidentiality

Each party agrees to keep the other's confidential business information in confidence and not to disclose it to third parties without prior written consent, except as required by law. We will not use your confidential information for any purpose other than performing the agreed services. This obligation continues for 3 years after the end of the engagement.

7. Acceptable use

You agree not to:

• Use our services or products for any unlawful purpose.
• Attempt to gain unauthorised access to our systems, servers, or databases.
• Transmit spam, malicious code, or any content that infringes third-party rights.
• Resell or sublicence any SaaS product without our written permission.
• Reverse-engineer, decompile, or extract the source code of our SaaS products.
• Use our services to build a product that competes directly with our own SaaS products.

Breach of this section may result in immediate suspension or termination of your access without refund.

8. Warranties & disclaimers

We will provide services with reasonable care and skill. To the maximum extent permitted by law, all other warranties, conditions, and representations — whether express, implied, statutory, or otherwise — are excluded, including any implied warranty of merchantability or fitness for a particular purpose.

The webenext.com website is provided "as is" without warranty of any kind. We do not guarantee that the site will be error-free, uninterrupted, or free of viruses or other harmful components.

9. Limitation of liability

To the maximum extent permitted by applicable law, our total liability to you arising from or in connection with a project or subscription — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — will not exceed the total fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.

In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

10. Termination

Either party may terminate an ongoing engagement by giving 14 days' written notice. We may terminate immediately if you breach these Terms or the applicable SOW and fail to remedy the breach within 7 days of receiving written notice.

SaaS subscriptions may be cancelled at any time; cancellation takes effect at the end of the current billing period. No partial-period refunds are given.

11. Governing law & disputes

These Terms are governed by the laws of Bangladesh. Any disputes arising under them will first be attempted to be resolved by good-faith negotiation between the parties. If unresolved after 30 days, disputes will be submitted to the competent courts of Dhaka, Bangladesh, which shall have exclusive jurisdiction.

12. Changes to Terms

We may update these Terms from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify active clients by email at least 14 days before the change takes effect. Continued use of our services after that date constitutes acceptance of the revised Terms.

13. Contact

Questions about these Terms should be sent to: info@webenext.com. We aim to respond within 2 business days.